Policies

🌿 Rooted Beauty Policies

✨ Shipping & Fulfillment

• Processing Time: Orders are processed within 2–4 business days. During peak ritual seasons or product launches, delays may occur—thank you for your patience.
• Shipping Rates: Calculated at checkout based on location and order size. Free shipping available for U.S. orders over $75.
• Tracking: You’ll receive a tracking link once your order ships. We love transparency.
• International Orders: Rooted Beauty currently ships to select international regions. Customs duties may apply, and delivery timelines vary.

💫 Returns & Exchanges

• Satisfaction Guarantee: If a product doesn’t resonate, we offer returns within 14 days of delivery for unopened, unused items.
• Refunds: Processed within 5–7 business days upon receiving the return. We'll notify you as the energy begins to shift.
• Exchanges: We offer product exchanges for equal value when inventory permits.
• Non-returnable Items: Due to the intimate nature of self-care, used products, ritual kits, and seasonal bundles are non-refundable.

🌸 Product Integrity & Formulations

• Our products are crafted in small batches with ethically sourced, plant-based ingredients.
• No parabens, sulfates, or synthetic fragrances—ever.
• Always cruelty-free. Rooted Beauty is committed to rituals that honor the Earth and its beings.
• Color, texture, and scent may vary slightly due to natural ingredients and seasonal changes.

🛡️ Privacy & Ritual Respect

• We protect your personal data and never share it. Your rituals are yours alone.
• Sensitive information (shipping address, payment details) is encrypted and stored securely.
• For more on how your data is handled, see our Privacy Statement.

🕊️ Community Guidelines

• Rooted Beauty is a sanctuary. We honor respectful, inclusive, and loving communication across all platforms.
• We reserve the right to moderate or remove content that compromises this sacred space.