Policies
🌿 Rooted Beauty Policies
✨ Shipping & Fulfillment
- Processing Time: Orders are processed within 2–4 business days. During peak ritual seasons or product launches, delays may occur—thank you for your patience.
- Shipping Rates: Calculated at checkout based on location and order size. Free shipping available for U.S. orders over $75.
- Tracking: You’ll receive a tracking link once your order ships. We love transparency.
- International Orders: Rooted Beauty currently ships to select international regions. Customs duties may apply, and delivery timelines vary.
💫 Returns & Exchanges
- Satisfaction Guarantee: If a product doesn’t resonate, we offer returns within 14 days of delivery for unopened, unused items.
- Refunds: Processed within 5–7 business days upon receiving the return. We'll notify you as the energy begins to shift.
- Exchanges: We offer product exchanges for equal value when inventory permits.
- Non-returnable Items: Due to the intimate nature of self-care, used products, ritual kits, and seasonal bundles are non-refundable.
🌸 Product Integrity & Formulations
- Our products are crafted in small batches with ethically sourced, plant-based ingredients.
- No parabens, sulfates, or synthetic fragrances—ever.
- Always cruelty-free. Rooted Beauty is committed to rituals that honor the Earth and its beings.
- Color, texture, and scent may vary slightly due to natural ingredients and seasonal changes.
🛡️ Privacy & Ritual Respect
- We protect your personal data and never share it. Your rituals are yours alone.
- Sensitive information (shipping address, payment details) is encrypted and stored securely.
- For more on how your data is handled, see our Privacy Statement.
🕊️ Community Guidelines
- Rooted Beauty is a sanctuary. We honor respectful, inclusive, and loving communication across all platforms.
- We reserve the right to moderate or remove content that compromises this sacred space.

Founder's Story
Rooted Beauty is a Black female owned business providing sustainably sourced beauty products especially tailored for sensitive skin.