FAQ

🌸 Rooted Beauty FAQ

Answers for the curious, the sensitive, and the seekers of ritual-based care.

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1. What makes Rooted Beauty different from other skincare brands?

Rooted Beauty is a sanctuary in a jar. We blend ancestral wisdom, sensory storytelling, and emotional rituals to offer more than skincare—it’s a return to self. Every product is crafted with intentional textures, affirmations, and aromatherapeutic elements that encourage emotional grounding and connection. We're rooted in holistic wellness, transparency, and results - no harsh chemicals, no fillers, just pure goodness for your body and soul. 

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2. Are your products natural and cruelty free?

We use thoughtfully chosen ingredients—many of them natural, some organically grown, all ethically sourced. Our formulas are clean, conscious, and created to honor both your skin and your spirit. We never test on animals and source locally when possible. 

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3. Is Rooted Beauty suitable for sensitive skin?

Yes. Our products are formulated with sensitivity in mind—physically and emotionally. We avoid common irritants and embrace gentle botanicals. But as with any ritual, we recommend a patch test to honor your skin’s unique story. View our sensitive skin collection here. 

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4. Do your products contain fragrance?

We use essential oils and plant-based aromatic extracts as part of our sensory experience. Each scent is chosen for its emotional resonance—not just how it smells, but how it feels. If you're sensitive to scent, we’re happy to guide you toward our more neutral offerings via our sensitive skin collection.

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5. What is a Rooted Ritual—and how do I practice one?

A Rooted Ritual is an immersive, heart-centered routine designed to soothe, protect, and re-align. From your cleansing moment to your final affirmation, each step is purposeful. We include ritual guides with select products and share rituals on our website and social media.

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6. How do I know which products are right for me?

Follow your senses—and your needs. If you’re seeking grounding, start with the Sanctuary Skin Balm. If emotional clarity is calling, try the Mint Ritual Toner. We also offer a guide that matches products to emotional states and skin concerns. Take our quiz here to find products aligned with your current needs. 

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7. Where can I learn more about your ingredients and sourcing?

Every ingredient we use has a story and a purpose. You’ll find sourcing transparency and ingredient rituals on each product page. We also share behind-the-scenes journeys on our blog, “The Rooted Journal.”

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8. What's your return policy? 

Due to the handmade nature of our products, all sales are final. However, if theres an issue with your order, please email us at hello@rootedbeauty.com within 7 days of delivery and we will make it right.

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9. Can I gift Rooted Beauty to someone else?

Please do—it’s one of the most meaningful gifts you can give. We offer curated ritual sets, gift wrapping, and customizable affirmations. A note from the heart? You can include that, too.